Privacy Policy

We (referred to as “we”, “us”, or “our”) are committed to protecting your personal data and your privacy.

This Privacy Policy explains how we collect and store the information you provide via the Hemel Fundexis website (the “website”).

These principles will be upheld:

  • To be transparent about the processing and collection of your personal data:

We want you to be able to make informed decisions about how your personal data is used and processed. That is why we created this website. To achieve this, we use a range of methods and procedures to provide you with clear, relevant information about the use of personal data.

If we determine you require specific details, we will provide them to you at the appropriate date and time.

We are happy to answer your questions and provide clarification regarding any legal limitations. You can reach us by email at the address below: info@hemel-fundexis.com

  • Personal data will be used solely for the purposes set out in this policy.

We may process Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, maintaining and delivering the Services, complying with legal or regulatory obligations, and carrying out administrative and business activities to support the delivery and use of the Services.

We also process your personal data to gain a better understanding of your preferences and needs.

  • To access essential tools to exercise and protect your rights regarding personal data:

To support the exercise of your rights, we provide comprehensive resources. Contact us at any time to request access to your personal data. We can correct or delete it, and restrict or stop processing for specific purposes or more broadly. We can also transfer your information to you or to a third party. We will make every effort to meet your requests.

  • Protect your personal data:

While we cannot guarantee the absolute security of your personal data, we will continue to implement a broad range of measures and best practices to help keep your personal data protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the types of personal data the company collects about natural persons, how it processes it, shares it with third parties, and the measures it uses to protect it.

This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be directly identified, or identified in combination with other information we hold or can access.

The Policy defines “processing” as any operation that involves the use or collection of personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for general audiences and are not designed for anyone under 18. We do not knowingly solicit or collect information from individuals under 18. We also do not knowingly permit such individuals to use our services. If we become aware of any information about children, we will delete it as promptly as possible.

2. What personal data do we hold about you?

When you access our services and channels or visit our website, we collect personal data. We may request your personal data in certain instances. In other cases, we collect your personal data by analysing the use of our services and channels, or by receiving it from our third-party partners.

3. No obligation to provide personal data to the company and the potential consequences.

You are not obliged to share any personal data with us. However, in certain cases, choosing not to do so may limit our ability to provide our services. It may also restrict your access to the website.

4. What types of personal data do we collect? When you visit our website, we will collect the following personal information:

This includes details about your online activity log, traffic data (including your IP address and the date and time of access), the language you used, software crash logs, the type and version of the browser, as well as information about the device you used, such as model and operating system. The information we collect is not personal data and cannot be used to identify you.

Personal data we receive from you: any personal data you choose to provide to us when you connect to a third-party online trading platform via our services.

Personal data you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal basis and purposes for processing personal data

Your personal data is processed by the company for the purposes set out in this section and in accordance with the applicable legal basis.

Without a lawful basis, the company cannot use your personal data. The legal grounds on which the company may process your personal data are:

  • You have consented to the processing of your personal data for one or more purposes. This applies when you provide personal information via the website so that we can transfer it to a third-party trading platform.
  • The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve our services or to defend against legal claims.
  • Processing must comply with a legal obligation.

For details about the processing required to protect legitimate interests, please contact us by email.

Below is a list of purposes and legal bases for which we may process the information you provide to us. Personal data.

Scope
Legal basis

To provide your personal data to third-party providers at your request to obtain access to digital trading

Upon your request, we may collect personal data from you to share with third-party companies.

You have consented to the processing of your personal data for one or more purposes.

To respond to your requests, questions, or concerns, it is necessary to process personal data so we can address any queries regarding the services.

Processing is necessary for the purposes of the legitimate interests pursued by the company or by a third party.

To comply with any legal obligation, including administrative and judicial requirements, personal data is processed to meet these obligations.

Processing is required to ensure compliance with legal obligations.

To improve Our Services, we may use Personal Data to help enhance Our Services. This includes, among other things, any crash or malfunction reports that we collect in relation to the Services.

Processing is necessary for the legitimate interests of the company or a third party.

To Prevent Fraud and Misuse of Our Services

Processing is necessary to pursue the legitimate interests of the company or a third party.

To perform and manage activities aligned with our service requirements, including back-office operations, business development initiatives, strategic decision-making, governance and oversight functions, and related tasks as necessary.

Personal data may be processed to pursue the legitimate interests of the company or a third party.

To support decision-making on a wide range of issues, we employ a variety of analytical methods, including rigorous statistical techniques as needed.

Processing is necessary to pursue the company's legitimate interests or those of a third party.

To protect our assets, rights, and interests, as well as those of third parties, we have established processes to pursue and defend legal claims. We may process personal data to safeguard our rights, interests, and assets, or those of third parties, in compliance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.

Processing is necessary for the legitimate interests pursued by the company or a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third parties that provide services to us, including hosting and storage providers, IP address information handling, and user experience analytics.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will provide the personal data you have given us to these third-party platforms. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may, where appropriate, share personal data with affiliated entities and with business partners. This can provide the company with the additional resources needed in order to enhance and improve the products and services it offers to its customers.

When necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, judicial, or other competent authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or any other company in our group, if such a transaction takes place (including the transfer or sale of assets belonging to the company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and Third-Party Services

We may work with third-party services, including advertising providers on our website and analytics companies. These partners may also use cookies or similar technologies.

Cookies are small text files stored on your device when you visit or use this website. We use cookies to collect information about your preferences and browsing behavior to enhance your experience, remember your settings, and tailor the products and services you may enjoy. Cookies are also used for statistical and analytical purposes.

Some of the cookies we use are session cookies. These are temporarily stored on your device and remain active until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a period of time after you close your browser. They help the website recognise you as a returning user and make it easier for you to return to the website.

Types of cookies:

We may use them according to their intended purpose:

Cookie type

Cookies are strictly necessary

Scope

These cookies are essential to enable the features you have requested and to help you navigate our website. We use cookies to deliver the information, products and services you have requested from us.

They are necessary for your device to download and stream data. This enables you to navigate the website, use its features, and return to pages you’ve visited before.

Additional Information

Cookies gather personal data, including your username and the date of your last login, to verify that you are signed in to the site.

They are deleted when you close your web browser (session cookies).

Cookie type

Functionality cookies

Scope

Cookies allow us to recognise you each time you visit our site and to save your preferences and settings.

Additional Information

They remain active until their expiry date and persist even after the browser is closed.

Type of cookie

Cookies for performance

Scope

We use cookies to collect statistical data on our site’s performance and to improve it. They also enable us to analyze how our website is used.

Additional Information

Cookies store anonymous data that is not linked to any identified or identifiable natural person.

They can be deleted when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or deleted

To block or delete cookies, adjust your browser settings. The links below will help you through the process for several popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website’s features and functions may not work as expected if this happens.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the purposes described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We'll share your information with third-party trading platforms for 12 months. If you consent, we'll continue to share your data for another 12 months.

We regularly review the Personal Data we hold to ensure we do not retain it longer than necessary.

9. Transfers of personal data to a third country or an international organization

Your personal information may be transferred to other countries (i.e., to a third country—any country other than the one where you reside) or to international organizations or jurisdictions. Company takes all necessary measures to protect the personal data you provide and to ensure that you can exercise your rights and access effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the European Commission has determined provides an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities under Article 46(2)(a).
  • The transfer was carried out in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details on the security measures it uses to protect your personal data when transferred to third countries or international organizations. Please email info@wealthwaydigital.uk

10. Personal Data Protection

We have implemented appropriate technical and organizational measures to protect personal data. These measures help prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant the error-free security of your personal data at all times. We are also not liable for any intangible, incidental, consequential, or similar damages arising from the use or disclosure of personal data. This includes, without limitation, disclosures resulting from transmission errors, unauthorised access by third parties, or any other circumstances beyond our control.

Where we are subject to legal or other obligations beyond our control, we may be required to share your personal data with third parties, such as public authorities or regulators. In such cases, we cannot control how those third parties protect and secure your personal data.

Personal data cannot be transmitted over the Internet with absolute security. The Company cannot guarantee the security of personal data you send to us over the Internet.

11. Hyperlinks to external third-party websites and services

This website may include links to third-party websites and applications. These websites and apps are not under the company's control. We are not responsible for the collection or processing of personal data by those websites or apps. This Policy does not apply to actions taken through such sites or apps.

When visiting any third-party websites or apps, we recommend reading their privacy policies before deciding whether to access or use their apps. We also suggest that you provide any personal data directly to them.

12. Updates to this Policy

This policy may change at any time. If we update it, we will notify you by posting the revised policy on our website. When we make significant changes, we will also seek to inform you through appropriate channels and publish an announcement on our website. Unless expressly stated otherwise, any changes take effect upon publication of the updated policy.

13. Your rights in relation to your personal data

You are entitled to request that we verify the accuracy of the personal data we collect about you, rectify any inaccuracies, and delete any personal data we do not require. You may also restrict the scope or types of processing of your personal information.

If you are a resident of the EEA, please visit this page:

These rights apply to the information you provide concerning your personal data. You can request to exercise your rights by sending an email to the address below.

Access rights

The Company can verify the accuracy of the personal data being processed about you. If they are, you can access your personal data.

The Company will provide an electronic copy of the personal data it is currently processing and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.

The right to access personal data may not conflict with the rights and freedoms of others. If a request would adversely affect another person’s rights and freedoms, the company may refuse to comply or restrict the scope of its response.

Right to rectification

The Company has the right to correct inaccurate personal data. You have the right to request that any incomplete personal data about you be corrected, taking into account the purposes of processing.

Right to Erasure

The following grounds are applicable: (a) Personal data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw consent and no other legal basis exists for processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of your personal data based on legitimate interests pursued by us or by a third party; (e) personal data have been processed unlawfully; or (f) personal data must be erased to comply with the company’s legal obligations.

This right does not apply when the processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to restrict the processing of your personal data.

If you request that processing of personal data be restricted, the data may only be retained with your consent, to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for important reasons of public interest in the European Union or a Member State.

Right to Data Portability

If the processing is performed by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure do not change when you exercise your right to data portability. The right to data portability does not override the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data based on legitimate interests pursued by the company or a third party. This also applies to profiling carried out solely on the basis of those legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or if the processing is necessary for the establishment, exercise, or defense of legal rights, we may continue the processing.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent to our processing of personal data about you at any time. This will not affect the lawfulness of any processing based on your consent before its withdrawal.

You have the right to file a complaint with your supervisory authority.

You may lodge an appeal with a supervisory authority established by a Member State to safeguard the fundamental rights of individuals concerning the processing of personal data within the European Union.

The laws of the European Union and its Member States may restrict your rights in relation to your personal data, as detailed in Section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. If necessary, this period may be extended by up to two further months, depending on the complexity and number of requests. We will inform you of any extension and the reasons for it within one month of receipt.

Provided this does not conflict with the provisions of section 13 of the law, the information you request under your section 13 rights will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or communicating the action requested. We may also refuse to act.

If we have concerns about the identity of the individual submitting your request, the company may request additional information to verify your identity for security purposes and to process your request in accordance with applicable law.